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ICT consolidates operations in their Liberia regional office

 

  • The Costa Rican Tourism Board will merge the operations in their Guanacaste regional office in the city of Liberia beginning on November 1.

In the interest of maximizing existing resources and locating the regional office of the Costa Rican Tourism Board (ICT) in the most strategic location for the consolidation of the services provided to the province of Guanacaste, the country’s leading tourism institution will only have a single regional office in the city of Liberia as of November 1.

Previously, there were two regional offices, one of which was located in Nicoya and the other in Liberia, also known as the “white city”. However, with the issue of an administrative order to foster the achievement of results, a decision was made to consolidate staffing and operations in Liberia. While the office will remain in the same building, located 150 meters east of the Police Force offices, the ICT is currently searching for a larger office closer to Daniel Oduber International Airport.

With the merger of these offices, eight ICT employees will remain active, seven of whom will be located in Liberia, along with an additional employee who will serve the public in the country’s second-largest international airport, also located in Liberia.

According to Jorge Retana, Coordinator of Regional Offices of the ICT, the unified regional office will maintain the services they provide in an optimal manner. These include the Tourism Declaration procedures as well as those for the Certificate for Sustainable Tourism (CST), development concerning the awarding of the Ecological Blue Flag for beaches, and monitoring of all aspects of the Coastal Land Zone. It will also continue providing support to tourism in the region. Finally, it will continue to develop its actions relating to tourism service, such as responding to complaints as well as being the processing point for various institutional procedures.

It should be mentioned that Mr. Walter Torres will remain in his position as Director of the Regional Office of Guanacaste, a position he has held for six years with exceptional performance in his duties. For more information and for additional questions, tourism business leaders in Guanacaste can get in touch by telephone at 2666-2976. The hours of operation are from Monday to Friday, 8:00 a.m. to 4:00 p.m.