Complaints Relating to Services Provided by ICT

In accordance with the provisions of Article no. 53 of Executive Order no. 37045 – MP-MEIC “Regulation to Law no. 8220: Protection of Citizens against Excessive Requirements and Administrative Procedures”, every individual or corporation may file a report against the relevant agency or institution regarding the services provided or the behavior of staff while performing their duties, when users deem that it has directly or indirectly affected the services provided and is in violation of the provisions of this Law and its Regulation.

You may send your information by e-mail to the following e-mail address:

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Reception of Complaints (Comptroller of Services)

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Última Modificación: 19/04/2024.
Instituto Costarricense de Turismo